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New in Awario: city and state filter for precise location monitoring. By Anna Bredava. J. Awario News. New in Awario: age analytics for target audience research. By Anna Bredava. Ap. Awario News. New in Awario: compare up Download Awario for free. Awario is a smart way to monitor, engage, and impact the web and socials for businesses and individuals alike.

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Customers talk about your brand and products on social media, but you cannot hear them due to the lack of time and social customer care tools. How do you make sure your social customer service team covers all the channels? How do you take the issues they experience with your product off their shoulders and let them compliment your customer service giving their thanks and WOWs on social media to you instead? Awario will help you move your social customer care to the next level where your customers are sure that they are heard out and carefully assisted on any platform. Monitor Prioritize React Get notified Relentless social media monitoring Whether you are getting your beauty sleep or doing your superhero business tasks, Awario is crawling billions of website and social media pages, sifting through content to let you immediately know where the social mentions from your customers have sparked, in any language, from any source and social media platform. With Awario you get real-time social customer care with no effort from your side. No social customer service request will be left without answers! Prioritization by social impact Prioritization is what you need when it comes to social customer service and time management. Some customer requests are more urgent than others, and you need a social media tool that understands that. Awario lets your customer service team instantly see the most important social media conversations first and look into the ones where your customers actively engage when talking about your company. It’s also able to separate negative social media support posts from positive, allowing you to take care of urgent social customer service requests and only then respond to social media compliments. Field for customer feedback Awario gives you the social customer service material, you have to act. Why? Consumers are likely to recommend a brand to a friend and spend more with the businesses that engage and quickly respond to customers over social media. Use Awario to answer clients’ direct questions, follow up on their comments, and resolve their customer service issues. Build relationships with your customers on social

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Media through customer care, let them feel that you are there for them. Up-to-date email alerts The key to perfect social customer service is speed. You surely do not want to miss important social media mentions and delay your response to a customer. Awario has got your back — we won’t let anything impactful slip your attention. Set up email alerts right in the app, and we will deliver weekly or daily summaries of new social customer care requests directly to your inbox. Track your social customer care work See how social customer service changes your reputation, customer loyalty, and brand reach through Awario reports! You can customize any customer service report and easily share quality social media reports with your team and stakeholders. Let Awario handle all the tedious data organization and visualization while you discover customer service trends and business opportunities based on social data insights. Encompassing presence You do not have to be tied to your computer to care for your customers. You can log in to Awario from your desktop, laptop, smartphone, or tablet, and manage your customer feedback on social media from anywhere and at any time. Just like with social media you can now take your customer service on the go!

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Searches for keyword mentions on blogs and forums. You can prioritize important blogs to get mentions from them first. Reddit The app monitors posts and comments for keyword mentions on Reddit. News The app monitors news sites for keyword mentions. You can prioritize important media sources to get mentions from them first. The web The app monitors other websites for keyword mentions. You can prioritize important websites to get mentions from them first. With such close social media listening, you can reply to mentions as soon as they arrive. Some networks will allow you to reply without leaving the app, some will take you to the original source of the mention. In both cases, commenting on someone's post that was found with a social monitoring platform will take one click. Start free social media monitoring today. Sign up for a free trial. Sign up for Awario Get the most relevant results Use Boolean search — the most precise social media search — to tweak social media monitoring tools and brand monitoring according to your requirements. Social media and the rest of the Internet are full of noize that's very difficult to cut through. If your brand name is a common or an ambiguous word, or you require location-based social listening, or you're tracking job offerings, or if other social media monitoring software just doesn't cut it — try using Boolean search for online monitoring. The process of brand monitoring will be changed forever. After creating your first alerts, you'll feel like a programmer and you will get the results you were looking for! Find out more about Boolean search Analyze the data behind your online presence Use multiple metrics to monitor your brand mentions online and create gorgeous white-label PDF reports. Social media marketing is a complicated field. In most. New in Awario: city and state filter for precise location monitoring. By Anna Bredava. J. Awario News. New in Awario: age analytics for target audience research. By Anna Bredava. Ap. Awario News. New in Awario: compare up

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Real-time monitoring Our social media monitoring tool crawls 13 billion pages daily to give you full coverage of social networks, news, blogs, forums, and the web. Relevant results Boolean search lets you tweak the program settings to get you relevant results even in the most obscure social media listening cases. Robust analytics Sentiment Analysis, Topic Clouds, Mention Maps, and other metrics show your online presence and simplify social media management. Social selling Awario Leads is a unique social selling module among social media listening tools that finds people looking for a product like yours. Competitive analysis Monitoring competitors on top social media platforms lets you easily benchmark your online presence against your rivals. Influencer marketing Social analytics finds opinion leaders in your industry and your very own brand advocates. Social monitoring for SEO Social monitoring finds backlinks, unlinked mentions to turn them into links, and guest blogging opportunities. Customizable Reports All data is exportable and can be visualized in gorgeous, white-label PDF reports that show social media management results. Team collaboration Your team members get different access levels to the Awario account to use the social media monitoring tool better together. Join the conversation about you Monitor your brand, CEO, competitor, industry, event or any other keyword on social media and beyond. Awario is a social media monitoring platform that monitors your keywords on Twitter, YouTube, Reddit, news, blogs, forums, and the Web. New sources for social listening are regularly added. Unlike most social media monitoring tools, Awario provides you with both real-time and historical data. This is how we monitor different sources: Twitter The app monitors Twitter posts, replies, and retweets for keyword mentions with and without the Twitter handle. YouTube The app monitors YouTube for keyword mentions in the video titles and descriptions. Blogs & forums The app

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Cases, it isn't clear whether you're making any progress, whether your brand awareness is growing, what's your reputation on social media. This is when social media monitoring tools come in. Awario’s social media analytics is extensive. The tool collects social listening data and performs sentiment analysis to show you the proportion of positive, negative, and neutral mentions and how they change over time. It visualizes social media mentions to let you see their growth and reach. Topic clouds show you words that are used most often alongside your keywords. The Share of Voice metrics lets you understand how much of the social media conversation is taken by you and each of your main competitors. You discover where you get the most attention from: is it social media platforms, news sites or websites? Should you (or your client) prioritize tracking mentions on Twitter or tracking posts on Reddit? Or maybe it’s a YouTube listening tool that you need? All brand monitoring results and social media analytics are exportable and are presented in customizable PDF reports that you will definitely enjoy looking at. See how analytics works Introduce social selling Cold calling is out. New marketing methods are in. Social media monitoring makes it easy to try them out and do it for free. Social media monitoring makes it easy for you to dive into the most cost-effective methods of digital marketing, such as social selling. For social selling, Awario has a specific module — Awario Leads. All you have to do is write 2 or 3-word phrases that best describe your company and name a couple of your competitors, and the tool will start tracking people on social media that are looking for a product or service just like yours. You can engage with the discovered prospects straight away. Find out

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$11.99 per month10. PixlrPixlr lets you design graphics from scratch, edit or enhance images, and build visual assets in one click. It’s also useful in creating animated images for Instagram feed posts and Stories. Feature highlights: Thousands of ready-to-use design templatesAnimation presets for easy animated projectsPremium fonts, filters, and effectsPrice: Full access starts at $7.99 per month11. Analisa.ioImage Source: Analisa.ioAnalisa.io is an AI-driven TikTok and Instagram marketing tool for analytics. It unveils hashtag data, profile performance metrics, follower demographics, content engagement metrics, and more. Feature highlights: Campaign reporting for agenciesHistorical data analysisInfluencer relationship managementPrice: Premium features are unlocked at $69 per month 12. KeyholeKeyhole is a social media reporting solution for agencies that use real-time data. Use it for Instagram marketing tasks like competitor research, influencer marketing, and brand monitoring. Feature highlights: Hashtag, campaign, brand, and influencer reportingExport reports in XLS and PDF formatsTrack campaigns on all social media platformsPrice: Quote-based13. AwarioAwario is a brand monitoring platform that lets you connect with prospects, address common customer issues, discover user-generated content, and find the best questions to ask on Instagram. It also includes in-depth analytics to help optimize and grow your client’s Instagram account. Feature highlights: Influencer analyticsMultiple language optionsFilters and sorting tools to prioritize mentionsPrice: The Awario Starter plan costs $39 per month 14. BrandMentionsTrack brand mentions, hashtags, and competitors with BrandMentions. The platform also features real-time social media analytics, trend discovery, and influencer relationship management. Feature highlights:Monitor audience sentimentComprehensive online presence monitoringTrack any topic or brandPrice: Starts at $99

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More about Awario Leads Start with Influencer marketing Find influencers in your niche and brand advocates and reach out to them. Influencer marketing and especially micro-influencer marketing is on the rise. Awario shows you your brand advocates (people with the large following who have mentioned your brand) and the most influential people in your industry. Once you know who they are, you can collaborate with them to build mutually beneficial relationships. Find out more about Influencer marketing Know what your competitors are up to Spying on your competitors has never been easier. Social media monitoring will give you insights into all social media marketing efforts of your competitors. Everything from the results of the latest social media campaign to the links your competitors get through guest posting is at your fingertips with social media monitoring tools. As with your own brand, you can analyze what percent of the market the competitors take as well as which markets they target, find out what customers love and hate about competitors' products, discover what influencers they work with, and more. Competitor research is necessary to build your own marketing strategy, and social media monitoring makes it much, much easier. And, dare I say, more fun. Start monitoring your competitors Work with your whole team using one account Give out different permissions to your team members and work better together. For social media teams, it's important to work together to achieve the best results. Awario's latest addition — the multi-users feature — lets you invite your team members to use your account. You can grant them different permissions and see what they've been up to while using a social media monitoring platform. The Internet is talking about you. Find out what they say. Frequently asked questions Can I try your social media monitoring tool. New in Awario: city and state filter for precise location monitoring. By Anna Bredava. J. Awario News. New in Awario: age analytics for target audience research. By Anna Bredava. Ap. Awario News. New in Awario: compare up Download Awario for free. Awario is a smart way to monitor, engage, and impact the web and socials for businesses and individuals alike.

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Keywords — add words or phrases you'd like to monitor. This can be a brand name, a hashtag, a website link, or any other keyword.Excluded Keywords — results that have any of the specified excluded keywords next to your main keywords won't be collected.Languages are simply the language(s) you'd like to find mentions in. The checkbox under the Languages field enables the results where Awario was unable to identify the language used.Locations are needed to define the geographic scope of the search. Choose your preferred countries, cities, or states here, if you are interested in mentions coming from specific locations.Sources — select your preferred sources here if you're interested in mentions from a specific source, e.g. news and blog articles, Twitter posts, etc.Include Historical data — you will only see mentions posted within the specified time frame. The Custom option lets you specify a from date (the to date will always be the current date).There are also the Whitelist and Blacklist options in alert settings, which let you prioritize or ignore mentions from certain accounts or websites.

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Article summaryIn this article, we cover ten tools for PR that do everything from reputation monitoring to finding opportunities for press coverage.Contents 1. Awario 2. HARO 3. Hunter 4. Submit 5. Infogram 6. Canva 7. Venngage 8. Visme 9. ContactOut 10. JournoLinkPR is one of the most diverse, exciting, and complicated roles out there. It requires a whole bunch of skills, from research and analysis to building relationships (yes, this is a skill and not an easy one!). PR involves numerous roles and can mean almost anything in terms of responsibilities, depending on the company's vision and resources. Usually, the bigger the company is, the more professionals are involved in handling different aspects of Public Relations. But what about startups and SMBs? There, as many of us know all too well, you usually have a single person doing a million different tasks at a time. In this case, quality PR is impossible (or at least ridiculously hard) without a good set of tools. As you might've guessed, that's what we did: we compiled the list of best cheap or free tools for PR beginners and PR professionals. Some of these tools are mutually exclusive, so don't worry: you won't need 10 different tools to do your job. All of the tools, however, are worth checking out to know which ones suit you best.1. AwarioAwario is a social media and web monitoring tool that is useful for Public Relations professionals in several ways: from monitoring your press and media coverage to building relationships with people who've mentioned your brand on social media to finding journalists and bloggers to partner with. That might not be a modest statement, but this is one of the best PR software out there.To get started with looking for new PR opportunities, sign up for a free. New in Awario: city and state filter for precise location monitoring. By Anna Bredava. J. Awario News. New in Awario: age analytics for target audience research. By Anna Bredava. Ap. Awario News. New in Awario: compare up

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Trial and set up an alert for your industry. The tool will start searching for mentions of your industry on social media and the rest online universe. It will find social media influencers that talk about your product or service online and combine them in the Influencers list. Later, it will analyze them to help you choose most relevant ones. You can use it for news monitoring and for monitoring press coverage anyone in your industry. Start monitoring your brand today. You should've been doing it yesterday – but the next best time is now with Awario. By signing up I agree to the Terms of Use and Privacy Policy If you aren't already monitoring your competition on social media, feel free to create a single alert for industry keywords plus your competitor brand names. Make sure to specify your competitors' websites in the Website or web page field and select News/Blogs and Web under Sources.An example of a social listening set upWhen the results start coming in, go to your feed, and sort mentions by Reach to see mentions from the most popular websites first. Click through the articles and look at domain stats in the right-hand part of the screen to find websites that are relevant (via examining Top SEO keywords), have a reasonable Influence, and enjoy a solid amount of Traffic. Analyze the context your competitors get mentioned in, too: do news websites cover their branded research, company news, or something else? What do journalists and reporters publish? Make sure to take notes and draw some inspo from competitors' media coverage, press releases, and other public posts.If you decide it makes sense to work with a journalist, copy their name to look them up on LinkedIn or use the social media and email buttons to connect with