Download Serenova Email API

Customer experience has become the basis on which companies compete nowadays. So, when customers reach out to contact centers they have high expectations. Traditional contact centers rely on on-premises and siloed systems which are highly inefficient and bad at sharing data. In addition, they are very hard to upgrade. Serenova with its CxEngage platform is changing this. They ensure that contact center solution is up and running – always.Founded in 2000, Serenova is the go-to name when it comes to contact center solutions today. With Serenova onboard, their customers have the single source of truth that they can trust.Contact Center RootsSerenova today is the best in contact center solutions space but the reason for this could be something that is a little known fact. The company began as a business process outsourcer. So, they actually know how a contact center works. Over time, evolution propelled the company towards becoming a cloud contact center solution provider. It is because of this growth and deep knowledge of the space that they know about the challenges their customers face. And Serenova invariably has a solution.Serenova’s CxEngage is a cloud contact software that has been developed over the period 18 years through continuous learning. Today, CxEngage is the unified cloud solution that is being used by the world’s foremost companies.The solution is capable of making the customer journey easier across multiple channels like voice calls, chat, text messaging, e-mail, and Facebook Messenger. Also, CxEngage is designed so that teams can work on the customer journey and deploy it themselves without needing any special skill such as programming.Customers come firstAs a customer, one of the worst things you can encounter while reaching out to a contact center is poor call quality. This is actually one of the biggest challenges with cloud-based contact center solutions. Cloud vendors route calls through the nearest data center. And if the nearest data center is thousands of miles away, a call has to take multiple hops. This means that the latency increases, voice quality degrades and costs increase. Serenova solves this issue by simply choosing to not route the call

Through data centers. Instead, by letting the local voice carriers decide on the best global routing path Serenova’s solution reduces the number of hops and raises the call quality. Moreover, the call costs lower by as much as 50%.Serenova is a trusted source for contact center solutions for many esteemed organizations today including Pearson, Shell Energy, GRAVIE, RBC, National Express, Liveops, Sure scripts and many more. A Forrester Wave Report says, “Customers’ tout Serenova’s ability to scale, support for voice services, strong set of APIs, and security.”Customer service experience for Salesforce.comSalesforce.com is one of the most valuable companies in this world. Its revenue amounts in billions of dollars each year. While the company continues to grow in mammoth proportions each year, its customer support organization needed better visibility across all their global support centers. The contact center technology the company was using in the past was not as scalable as it needed to be. For a company of Salesforce’s size, this could affect the bottom-line by a great margin.Cloud-based Serenova™ was deployed across all locations to optimize customer experience after a great deal of research. The solution could handle the complex call routing scenarios which allowed business operations people to make routing changes when required. This allowed the company to stay ahead of their business needs. With 100% inbound call recording and 9 supported languages; Salesforce.com’s customers started giving positive feedback.“We’ve been extremely pleased with Serenova™. All of our mission-critical infrastructure is performing to our high standards, enabling Salesforce.com to provide high-quality, responsive customer service across all of our customer support centers.” – Salesforce.com SVP, Global Customer SupportThe Leader ExtraordinaireJohn Lynch, CEOHe is a seasoned leader with over 20 years of experience in building enterprise software teams. Before becoming the CEO of Serenova, he headed the company’s global sales team. His leadership continues to drive the company’s evolution in the Contact Center as a Service (CCaS) market having recently driven the company’s acquisition of workforce management offering, Proscheduler, from Loxysoft.Before Serenova, he was the Senior Vice President of Global Sales at Vendavo. He has also served as the Vice President

Averting Disaster:How We’re Helping Keep Contact Centers Working (Safely) through the COVID-19 CrisisWe understand the strain you’re experiencing operationally in your contact center, while trying to maintain positive customer experiences. You have agents at the front lines responding to customer needs related to the coronavirus, but are stretched thin in every way. Coupled with the fact that you also have to ensure their health and safety, you have to figure out a major—and quick—operational reboot.Work-from-home agents are critical to successfully navigating this extraordinary time. And the cloud is the best way to keep your contact center working.Serenova’s CxEngage Rapid Response program can get you up and running on our CxEngage cloud solution in as little as 48 hours. For more information on how we can help, read our latest blog post here.To read the full post from Serenova, click here.About SerenovaSerenova has transformed the customer experience. Our true cloud contact center solution, CxEngage, gives you the ability to unify your contact center – everything from customer engagement to quality management to analytics. This single source of truth provides global brands insights about customer information and experiences as they pivot between channels. Whether it’s technology, healthcare, or retail, brands from all industries come to Serenova for its global coverage and deep integrations into the business systems used every day.

ActiveCampaign Subscription add-on for WordPress Download Manager Pro gives you an option to add download manager subscribers to your ActiveCampaign list. You simply need to enable an email lock for a package. So when user will enter their email address to download the package the email automatically will be added to your selected ActiveCampaign list.You can choose a different list for each package/download or use a global list for all of your downloads.Setting up Active Campaign Subscription:Install and activate the add-on first.Go to Dashboard → Downloads → Settings → Active Campaign. Save API URL, API Key and global list. Get your API key, URL from your Active Campaign account. When adding a new package/download activate Email Lock Package settings. You can set a unique list for the current package. You can also use the global list. Now the user must submit their email address to access the download. And submitted email will be added to your contact list in Active Campaign.

To verify emails from any part of the world.Customizable download options: Filter through verified results to download only selected emails.Role Email Detection: Roles emails start with info@ or support@. They don’t belong to one person but to an organization. Bouncer checks if that’s true for an email.Syntax validation: Bouncer checks the syntax of the email address to verify if there is a point at all to continue verification.Domain validation: Bouncer checks if the domain is valid and which ESP is responsible for managing emails.MX record detection: Bouncer checks mail exchange records to find out which mail server handles a domain’s email.Start Using Bouncer TodayIntegrationsYou’ve seen how powerful Bouncer is. It offers top-level validation. But none of it means a thing if you’re not using these verified lists for sending emails. The best way to do that is to integrate with email marketing software you’re already using. Bouncer directly Integrates with the most popular tools, like:BrevoGetResponseAWeberMailchimpMoosendConstant ContactLemlistConvertKitWoodpeckerHubspotKlaviyoand more…It’s very easy to integrate. For some (like Mailchimp, Hubspot, Aweber) you connect by logging into your account. For the others, generate an API key and save it in Bouncer. You’ll find articles on their website to guide you through the integration process if you face any problems.The Bouncer Email Verification APIThe Bouncer Email Verification API is a powerful way to integrate email verification into your website or SaaS sign-up forms. Use Bouncer’s validation and email verification service to boost email marketing performance.Bouncer flaunts its real-time email verification API ability. Use it to verify single emails in real-time. This is super-useful when someone signs up through a form on your website. Check what type of email they input (organizational, disposable, free) and if the email is valid at all.Using real-time verification API, Bouncer will return the best possible results gathered within 10 seconds. This way is useful when the speed of verification is important.The Bouncer API also doubles up as a powerful bulk email verification service. Add up to 500,000 emails for batch verification at a time. Bouncer is capable of bulk email verification of up to 100,000 per hour.To generate an API key, open your Bouncer dashboard and head over to the API section.Click on ‘Generate API key’ and your key will be ready. If you need more support, you can find an API docs section in the app to help you get started.Here are some ways to use Bouncer email verification API in tandem with your ESP:Email verification on registration forms to prevent typosEmail validation to stop disposable email addresses from signing upEmail verification to stop free email addresses from signing upEmail verification before you send out bulk emailsGet started with Bouncer for freeBouncer Customer SupportBouncer is user-friendly in the way they